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Complaints

The Bridge New Deal for Communities makes every effort to provide the best possible service to the community in all areas of its work.

However, there may be time when you feel that you have not been dealt with as fairly or as well as you wish; or that you are dissatisfied with some actions taken by the programme.

If this is the case, we would like to know, and to have the opportunity to put things right.  The Complaints Procedure - 56 Kb, PDF explains how to complain and how the Bridge New Deal for Communities will deal with your complaint.